Generic Sleeping Suit

I order 3 items from their store and 1 had a hole at the front, so I asked them to exchange the item, first they were reluctant to do so and responded very late, and then even though they were at fault for sending a faulty item, they asked me to cover the delivery charges and were not cooperative at all. It really showed how much they value customer satisfaction and what sort of moral values this brand and people running it really hold. I will never be buying from them or recommending them to anyone.